Team building and conflict management
Build stronger teams and turn conflict into connection.
The courses Team Building and Conflict Management complete each other: one helps build strong and positive relationships, the other provides tools to handle and resolve tension and disagreements. These courses are useful in any workplace where teamwork is key and where conflict, when managed well, can lead to growth.
1 - Team Building
This course helps create and strengthen cohesive and motivated teams. It focuses on mutual trust, shared goals, and the importance of collaboration. The course includes group activities, self-assessment tools, and strategies to value the different roles inside teams.
When to take this course
Dysfunctional, unmotivated, or divided teams.
Difficulty working with colleagues from other departments.
Need to build unity among newly hired or reorganized teams.
Key topics covered
- Difference between a group and a team.
- Tuckman’s model of group development.
- The 7 core variables of a successful team.
- Authoritarian vs participative leadership.
- How to be a good team member and accept leadership responsibility.
Successful applications in companies
- Teams that were not meeting goals, had high turnover, or conflict with other areas were able to resolve internal tensions through training, and transformed into spaces of learning and professional growth.
2 - Conflict Management
This course provides tools to recognize, handle, and resolve conflicts in a constructive way. It focuses on active listening, emotional regulation, mediation, and negotiation. The goal is to turn conflict from a problem into an opportunity for improvement.
When to take this course
Open or hidden conflict between colleagues.
A tense atmosphere that blocks collaboration.
Unclear roles and responsibilities causing friction.
Key topics covered
- Active listening according to T. Gordon.
- Mediation based on empathy, impartiality, and neutrality.
- Win-win negotiation.
Successful applications in companies
- A sales team, often under pressure from aggressive clients, experienced stress and high turnover. Training helped them manage tension, creating a more sustainable work environment and reducing absences and resignations.
Turn your team into a strategic asset: cooperation and open dialogue are the keys to success.
🎬 Team in action – Ball Point Game
A high-energy team exercise where coordination, trust, and shared rhythm turn a challenge into flow.
This is what teamwork looks like, when everyone plays their part.
